- Home
- Networking
- CCNP Troubleshooting 642-832
21.
What troubleshooting step should you perform after a problem has been reported
and clearly defined?
- A.Hypothesize underlying cause
- B.Collect information
- C.Eliminate potential causes
- D.Examine collected information
- Answer
- Report
Answer : [B]
22.
Which of the following is the best statement to include in a problem report?
- A.The network is broken
- B.User A cannot reach the network
- C.User B recently changed his PC's operating system to Microsoft Windows 7.
- D.User C is unable to attach to an internal share resource of \\10.1.1.1\Budget, although he can print to all network printers, and he can reach the Internet.
- Answer
- Report
Answer : [D]
23.
Based on your analysis of a problem report and the data collected, you want to use a
troubleshooting model that can quickly eliminate multiple layers of the OSI model as
potential sources of the reported problem. Which of the following troubleshooting
methods would be most appropriate?
- A.Following the traffic path
- B.Bottom-up
- C.Top - dow n
- D.Component swapping
- Answer
- Report
Answer : [C]
24.
Which of the following troubleshooting models requires access to a specific application?
- A.Bottom-up
- B.Divide and conquer
- C.Comparing configurations
- D.Top - down
- Answer
- Report
Answer : [D]
25.
Experienced troubleshooters with in-depth comprehension of a particular network
might skip theexamine informationandeliminate potential causessteps in a structured troubleshooting model, instead relying on their own insight to determine the most likely cause of a problem. This illustrates what approach to network troubleshooting?
- A.Ad hoc
- B.Shoot from the hip
- C.Crystal ball
- D.Independent path
- Answer
- Report
Answer : [B]
|
|
||||||||||||||||||||||||||||
