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- CCNP Troubleshooting 642-832
11.
What are two elements of a change management system? (Choose two answers.)
- A.Determine when changes can be made.
- B.Determine potential causes for the problem requiring the change.
- C.Determine who can authorize a change.
- D.Determine what change should be made.
- Answer
- Report
Answer : [A, C]
12.
Which three troubleshooting phases require clear communication with end users?
(Choose three answers.)
- A.Problem report
- B.Information collection
- C.Hypothesis verification
- D.Problem resolution
- Answer
- Report
Answer : [A, C, D]
13.
What command can you use to display a router's CPU utilization averages?
- A.show processes cpu
- B.show cpu processes
- C.show cpu util
- D.show util cpu
- Answer
- Report
Answer : [A]
14.
Which three of the following suggestions can best help troubleshooters keep in mind
the need to document their steps? (Choose three.)
- A.Require documentation
- B.Routinely back up documentation.
- C.Schedule documentation checks.
- D.Automate documentation.
- Answer
- Report
Answer : [A, C, D]
15.
What is the ideal relationship between network maintenance and troubleshooting?
- A.Networking maintenance and troubleshooting efforts should be isolated from one another.
- B.Networking maintenance and troubleshooting efforts should complement one another.
- C.Networking maintenance and troubleshooting efforts should be conducted by different personnel.
- D.Networking maintenance is a subset of network troubleshooting
- Answer
- Report
Answer : [B]
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