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11.
Which letter in the FCAPS acronym represents the maintenance area responsible for billing end users?
  • A.
    F
  • B.
    C
  • C.
    A
  • D.
    P
  • E.
    S
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Answer : [C]
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12.
The lists of tasks required to maintain a network can vary widely, depending on the goals and characteristics of that network. However, some network maintenance tasks are common to most networks. Which of the following would be considered a common task that should be present in any network maintenance model?
  • A.
    Performing database synchronization for a network’s Microsoft Active Directory
  • B.
    Making sure that digital certificates used for PKI are renewed in advance of their expiration
  • C.
    Using Cisco Prime to dynamically discover network device changes
  • D.
    Performing scheduled backups
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Answer : [D]
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13.
Which of the following statements is true about scheduled maintenance?
  • A.
    Scheduled maintenance helps ensure that important maintenance tasks are not overlooked.
  • B.
    Scheduled maintenance is not recommended for larger networks, because of the diversity of maintenance needs.
  • C.
    Maintenance tasks should only be performed based on a scheduled maintenance schedule, to reduce unexpected workflow interruptions.
  • D.
    Scheduled maintenance is more of a reactive approach to network maintenance, as opposed to a proactive approach.
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Answer : [A]
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14.
Which of the following questions are appropriate when defining your change management policies?
  • A.
    What version of operating system is currently running on the device to be upgraded?
  • B.
    What is the return on investment (ROI) of an upgrade?
  • C.
    What measureable criteria determine the success or failure of a network change?
  • D.
    Who is responsible for authorizing various types of network changes?
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Answer : [C][D]
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15.
Which three of the following components would you expect to find in a set of network documentation?
  • A.
    Logical topology diagram
  • B.
    Listing of interconnections
  • C.
    Copy of IOS image
  • D.
    IP address assignments
  • Answer & Explanation
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Answer : [A][B]and [D]
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