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21.
VNC server is pinging with other clients but couldnot connect to the systems,and its return with the message failed to connect to host.how do you resolve that ?

May be vnc server is not allowed in Firewall, if we allowed vnc in firewall we can connect with other clients. If that is also not working, we have to add Dword key in registry.

To add key in registry, open registry by regedit.exe command.

And go to HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > Current Version>Policies >System and create a New DWORD 32 or 64 bit value with the following
LocalAccountTokenFilterPolicy and change the value to 1.
Now vnc can connect with Other clients.

22.
What are the ways to troubleshoot OS.

We can use checkdisk to check and fix Operating systems error and HDD Bad sectors errors. Also can Use System recovery disk to recover the systems. If system is not booting to system repair, or safe mode, we can disconnect the hdd and connect that to other system as a slave.Now we can run the check disk to troubleshoot OS.

23.
What is dns and dhcp.
DNS : DNS means Domain Name system, its used to traslate the domain name to IP address for identify the webpages, servers and etc in Public and Private Networks.
DHCP : Dynamic Host Configuration Protocol is used to allocate IP address dynamically in computers and other network devices which are connected in Network.