Latest Desktop Support Engineer Interview Questions and Answers for Freshers Page 1

1) What are the things should be checked if system is continuosly restarting ?

Below are some reasons for system restarting, we have to check these

RAM Problem

Dust in the RAM

CPU Fan failure

Any recently installed software corrupted

Or problem with Operating System.

or any other hardware failure.

2) What is the port number of pop and smtp ?

Port Number of POP is 110 and SMTP is 25.

3) What is the command to open Programs and Features wizard Windows?

The command to open Programs and Features isappwizard.cpl

4) What are the things to be checked if no display in system ?

various causes are there if no display in System, We have to check the following to diagnose and troubleshoot the issue.

RAM Failure
Dust in the RAM Slot
If any incomaptible hardware components or loose connection of Hardware components,
Onboard VGA failure,
Monitor cable failure,
Monitor failure
Processor slot pin damage
dust in the processor slot.

5) what is the command to open system restore.

The command to open system restore is rstrui.exe.